SkySlope is hiring immediately for a Customer Support Representative to join our growing company. SkySlope provides transaction management solutions to real estate agents and brokers across the nation. SkySlope helps brokers take their office paperless, saving them time and money as well as reducing overall paper consumption.
We are looking for a detail oriented, hard working, support rep to help our company grow. SkySlope is a fun and challenging work environment that will allow you to be creative and challenged on a daily basis. Our ideal candidate is a motivated problem solver, good with people, detail oriented, enjoys technology, and is driven to succeed. We are a fun office that works closely between departments to develop our inner relationships.
The ideal Support Representative will ensure excellent customer service through immediate response to customer inquiries via email, live chat, community forum, and phone with the goal of building long term relationships with existing clients.
Responsibilities
• Field inbound customer support emails, live chats, community posts, and phone calls.
• Respond in a timely, professional, and friendly manner.
• Become a SkySlope expert that is confident in his or her abilities to solve any problem
• Testing new features/products and providing feedback
• Bug testing
Candidate must possess the following qualities
• Willingness to learn
• Positive attitude
• Organizational skills
• Problem solving skills
• Knowledge of basic computer technologies
For additional information on SkySlope check out our website at www.skyslope.com
We’ve also been recently featured in the Sacramento Biz journal.
To apply, send your resume and cover letter to cooljobs@skyslope.com